> For the complete documentation index, see [llms.txt](https://docs.dydu.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dydu.ai/developpeurs/reference-api/api-de-statut-du-serveur.md).

# API de statut du serveur

Vous pouvez récupérer le statut du serveur via <https://urlbackoffice.doyoudreamup.com/servlet/api/serverstatus>

Vous pouvez également récupérer le statut du serveur via l'API fournie depuis la page des **Préférences > Api > Accès aux APIs**. Cliquez ensuite sur le lien proposé puis cliquez sur **Server status**.

Veuillez exploiter la requête **GET /serverstatus** afin de récupérer le statut du serveur.

Remplissez les champs puis cliquez sur **Execute**.

Requête curl :

```
curl -X GET "https://app1.earth.doyoudreamup.com/servlet/api/serverstatus?details=true&pretty=true" -H "accept: application / javascript"
```

Réponse body :

```
{
  "withDetails": true,
  "volumes": {
    "connectedPeople": 9,
    "connectedOperators": 3,
    "currentDialogs": 273,
    "currentLivechatDialogs": 1
  }
  "applications": {
    "runtime": {
      "status": "Ok",
      "durationMs": 40
    }
    "dialog": {
      "status": "Ok",
      "durationMs": 60
    }
    "slogger": {
      "status": "Ok",
      "durationMs": 33
    }
    "website": {
      "status": "Ok",
      "durationMs": 54,
      "customs": {
        "sessions": 16
      }
    }
    "servlet": {
      "status": "Ok",
      "durationMs": 62,
      "requests": {
        "chatHttp": {
          "successes": {
            "fiveMinuteRate": 5.906036065303805,
            "oneMinuteRate": 5.90252539888151,
            "fifteenMinuteRate": 5.715788608984847,
            "count": 1890598,
            "meanRate": 2.946244482465686
          }
          "errors": {
            "fiveMinuteRate": 0.000017346981279379943,
            "oneMinuteRate": 6.362805574417284e-14,
            "fifteenMinuteRate": 0.00019805437583034002,
            "count": 1017,
            "meanRate": 0.0015848587114603676
          }
          "errorsByBot": {
            "0df33792-2271-472b-a817-bb0f556c016d": 24,
            "3c1556aa-c715-464e-8d0d-9655399c2323": 10,
            "84e8cb21-ef29-4334-ac6b-027d61803807": 5,
            "c868780f-78d4-44be-a369-d0922d0f3ede": 46,
            "5826436b-01e8-4ce0-adc9-206e7d639aa6": 73,
            "dfe48d5d-ab32-48be-a26e-1fe3eb3cc1ec": 103,
            "06516c4f-9316-4164-a749-21c4f8fc0cb4": 3,
            "6c510ad0-7d9d-4ce7-8827-6d22daa3ed37": 6,
            "ef07a37a-2f38-44f1-a2c4-d2e71e7c6d20": 75,
            "4e3aca48-e3a4-4f06-8355-94e2975de855": 11,
            "0d78d5ab-5f98-4304-9cf7-08fea68f95fd": 6,
            "1d332804-adc4-4e12-88b9-cbb0ef3a6a87": 263,
            "1793f1cb-17dd-46d6-9f3e-7987e07dbd20": 290,
            "428861e2-0b89-4d17-a698-7517279900b9": 3,
            "b4ef36d7-8d70-46bf-a70c-ea9edc078399": 1,
            "382e4eab-ff06-4b15-83bd-0cf8c8dde391": 98
          }
          "ignored": {
            "fiveMinuteRate": 1.7965881041209464,
            "oneMinuteRate": 2.2496662837624264,
            "fifteenMinuteRate": 1.916842244426779,
            "count": 831534,
            "meanRate": 1.2958347137358672
          }
          "fiveMinuteErrorsRatio": 0
        }
      }
      "customs": {
        "sessions": 0
      }
    }
    "sso": {
      "status": "Ok",
      "durationMs": 42
    }
    "router": {
      "status": "Ok",
      "durationMs": 2,
      "customs": {
        "sessions": 4
      }
    }
    "livechat": {
      "status": "Ok",
      "durationMs": 11,
      "customs": {
        "sessions": 168
      }
    }
    "analytic": {
      "status": "Ok",
      "durationMs": 7,
      "customs": {
        "sessions": 0
      }
    }
  }
  "status": "Ok",
  "hostName": "app1.earth.doyoudreamup.com",
  "date": "2019-03-26 17:40:49",
  "version": "49.2470 a543dff5",
  "durationMs": 61
}
```

Interprétation des résultats :

L'objet **"volumes"** vous permet de connaître le nombre de personnes connectées sur le back office ainsi que le nombre de conversations en cours.

L'objet **"applications"** vous permet de connaître le status et autres informations sur les applications existantes sur le serveur.

L'objet **"status"** définit l'état du serveur (« Ok », « Ko », « Unknown » ou « Warning »). Ce résultat vous permet d'obtenir l'état du serveur pouvant être pris en compte à des fins de monitoring.

Note : le paramètre **durationMs** indique le temps qu'il a été nécessaire récupérer les informations. Cette donnée est purement informative.


---

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